Refund policy
Returns, Exchanges & Refund Policy as of 17 Feb 2026
We want you to feel completely confident when ordering from Wiggle Giggle Baby Clothing.
Free Size Exchange
We offer one free size exchange on all clothing sets within 15 days of receiving your order.
Items must be:
- Unworn
- Unwashed
- In original condition
- Returned with all original packaging
Once your exchange is approved, we will arrange collection and send the new size at no additional courier cost.
Returns & Refunds
If you would prefer a refund, returns are accepted within 15 days of delivery.
Please note:
- Return courier costs are the responsibility of the customer.
- Items must be returned in perfect, resaleable condition.
- Refunds will be processed once the item has been received and inspected.
We recommend ordering early for weddings and christenings to allow enough time for size exchanges if needed.
Simple Exchange Process
- Email us at hello@wigglegiggle.co.za with your order number.
- We’ll confirm the exchange and arrange collection.
- Once received, we’ll dispatch your new size promptly.
Sale Items
Items purchased at a discounted or promotional price are final sale and do not qualify for refunds or exchanges, unless the item is faulty.
Please note: We don’t offer returns on custom-made or personalised items unless there’s a fault.