FAQ

What sizes do your baby clothes come in?

Our clothing generally ranges from 0–3 months all the way up to 18–24 months, depending on the item. Size charts are available on each product page, but if you’re unsure, you’re welcome to pop us a message hello@wigglegiggle.co.za, we’re happy to help you pick the perfect fit.

Do you deliver across South Africa?

Yes, we do! We deliver anywhere in SA via trusted local couriers. Orders over R997 qualify for free shipping just our way of saying thanks, Mama!

How long does delivery take?

Once your order is confirmed:

  • Items ship within 1–4 working days.
  • Made-to-order items (like custom sizes or styles) may take 5–10 working days before shipping.
  • Delivery usually takes 1–4 working days after dispatch, depending on your location.

What’s your return or exchange policy?

Returns, Exchanges & Refund Policy as of 17 Feb 2026

We want you to feel completely confident when ordering from Wiggle Giggle Baby Clothing.

Free Size Exchange

We offer one free size exchange on all clothing sets within 15 days of receiving your order.

Items must be:

  • Unworn
  • Unwashed
  • In original condition
  • Returned with all original packaging

Once your exchange is approved, we will arrange collection and send the new size at no additional courier cost.

Returns & Refunds

If you would prefer a refund, returns are accepted within 15 days of delivery.

Please note:

  • Return courier costs are the responsibility of the customer.
  • Items must be returned in perfect, resaleable condition.
  • Refunds will be processed once the item has been received and inspected.

We recommend ordering early for weddings and christenings to allow enough time for size exchanges if needed.

Simple Exchange Process

  1. Email us at hello@wigglegiggle.co.za with your order number.
  2. We’ll confirm the exchange and arrange collection.
  3. Once received, we’ll dispatch your new size promptly.

Sale Items

Items purchased at a discounted or promotional price are final sale and do not qualify for refunds or exchanges, unless the item is faulty.

Please note: We don’t offer returns on custom-made or personalised items unless there’s a fault.

Do you take custom orders?

Yes! We love creating one-of-a-kind outfits for weddings, birthdays, and other special days. If you have a colour, size, or style in mind, send us a message, let’s make some magic together.

Do you sell gift cards?

We do! Our digital gift cards make the perfect baby shower present when you’re not sure what to choose. You can find them here on our website.

How do I care for the clothing?

All items are sewn with love, using quality fabrics. For best results:

  • Handwash or machine wash on a gentle cycle in cold water.
  • Avoid tumble drying. Air drying is best to keep the shape.
  • Iron with a press cloth to prevent burn/shine.

Leather:

  • Leather goods you can wipe clean with a damp cloth and let dry naturally
  • Can be treated with a leather cream during the dry seasons.
  • Do not wash.

Need help with something else?

We're just a message away!

Email us at hello@wigglegiggle.co.za or Whatsapp on 0793284757.