We are Wiggegiggle, this is our website available at http://wiggegiggle.shopstar.co.za and these are our legal terms, including our
Terms of sale - which you agree to by checking a check box when you place an order throughthis website; and
We may change any of these terms at any time by updating this web page.
If you have any questions about our legal terms, please contact us.
Licence. We grant you a limited licence to use this website.
Breach. We may cancel your licence if you breach any of these terms.
Framing. You may not frame this website.
Capacity. You agree to the terms on the basis that you have the capacity to visitthis website.
Accurate information. You promise that you will givethis website only accurate information.
Ownership. We or our thirdparty licensors own all rights in this website.
Trade marks. All ourtrade marks are our property and you may not use them without our permission. All other trade marksare their respective owners' property.
Restrictions.You may not change, hire out, reverse engineer, or copy this website without our permission.
Own risk. You use this website at your own risk and we make nowarranties about it.
Indemnity. You indemnify us against anyliability related to your use of this website.
Direct damages limited. Our maximum liability to you for all claims for direct damages related to this website isR100.
Indirect damages. We will never be responsible for any indirect damages.
Terms of sale
Introduction.These terms cover any transactions where we provide goods to you through this website.
The parties. We are the vendor under these terms. You are the customer underthese terms.
Duration. These terms commence when you accept them andcontinue until terminated.
Orders. You place orders with us on the following basis:
- you promise that you have the legal capacity to enter into the transaction;
- we only conclude an agreement when we dispatch our goods to you;
- we may cancel anyorder, but we will refund any money you have paid if we do;
- we conclude an agreement where you are domiciled; and
- each order is a separate agreement, but you breach all of them if youbreach one.
Goods. We sell the goods to you on the following basis:
- you will bear the cost and we will choose the way of packaging and deliveringthe goods unless agreed otherwise;
- we will do our best to dispatch the goods as soon as possible after you have placed an order, but we are not liable and you may not cancel an order if we do not do so timeously;
- risks related to the goods pass to you on delivery;
- ownership in the goods passes to you on payment of the fees in full; and
- you have the same rights against us as we have against our suppliers in terms of any warranty attached to the goods or imposed by law.
Your data. You own all your data. When you enter your data into the system, you give us a licence to use it to provide the goods. We are not responsible for any of your data stored on our system.
Intellectual property. We may own intellectual property rights in our goods and you may not use those rights without our permission. We may prosecute you for any violations of our proprietary rights.
Disclaimer. We disclaim all warranties to the extent allowed by applicable law. We are not liable for any defect that you cause.
Fees and payment. You will pay us the fees on the due date. You may not withhold payment of any amount due to us for any reason.
Direct damages limited. We are only liable to you for any direct damages that the goods may cause up to the total amount of fees that you have paid us for them.
Indirect damages excluded. We are not liable for anyother losses that they may cause you.
Breach. Please don't breach your obligations under this agreement. If you do, we have certain rights against you in terms of the law.
Termination. We may need to terminate this agreement immediately under certain unlikely circumstances, including if we discontinue the goods, believe providing the goods could burden or pose a risk to us, have to terminate to comply with a law, or providing the goods has become impractical. If we need to, we will give you as much notice as possible in writing.
Resolving disputes. We want to avoid disputes about this agreement and resolve them as quickly as possible. But if there is one, either party may inform the other of it in writing. The parties must first try to negotiate to end the dispute, then enter into mediation if negotiation fails, and finally go to arbitration if mediation fails.
Notices and domicile. We want to communicate with you effectively about this agreement. For this reason, the parties will send all notices to each others' email addresses and choose their respective street addresses as their service addresses for all legal documents, but they may change either address on 14 calendar days written notice to the other.
Force majeure. Things may happen that prevent you or us from complying with each of our obligations under this agreement. Neither party is responsible for breach of this agreement caused by circumstances beyond its control, but the other party may cancel the agreement on written notice to the other if the circumstances persist for more than 60 calendar days.
Entire agreement. The agreement is the entire agreement between the parties on the subject.
Changes. If we change this agreement by updating this web page, any changes will only apply to future orders.
Governing law. South African law governs this agreement.
Jurisdiction. You consent to the jurisdiction of the Magistrate's Court.
Purpose. This policy describes the way we handle your personal information.
Personal information. Personal information includes information we collect:
- on submission when you place an order; and
- automatically when you visit this website.
Acceptance. You may not order any of our goods if you do not accept this policy.
Collected on submission. We collect your contact details and delivery address when you place an order.
Collected automatically. We collect your Internet usage information when you visit this website.
Purpose for collection. We may use any of your personal information that you provide to us for the purposes that you indicated when you agreed to provide it to us.
Consent to collection. We will get your consent to collect your personal information in accordance with applicable law when you provide us with it.
Use. We may use your personal information to fulfil our obligations to you.
Sharing. We may share your personal information with third parties for the purposes of fulfilling our obligations to you.
Disclosure. We may disclose personal information to third parties if required for legal reasons.
Security. Our website is hosted on a secure server and uses security measures to prevent interference by intruders.
Retention. We will only retain your personal information for as long as is necessary.
Transfer. We may transfer your personal information outside South Africa to a foreign country.
Updating or removing. You may choose to update or remove the personal information you have submitted to us by contacting us.
Can I deliver garments to friends or family?
Yes you can. Please ensure you enter the friend or family member’s address in the ‘delivery address’ field upon checking out. The ‘billing address’ field would then be your address. The recipient will be asked for proof of identity upon delivery.
How will my order be shipped?
You have 3 options The courier guy (1-4 working days), Aramex (next working day) or Postnet (to your nearest postnet 2-4 days)
Outlying areas may take longer.
We will send you the waybill tracking number on your delivery notification email once your order has been sent. If you do not have your waybill number or have an issue with your shipment, please email us at email@example.com
How will I know when my order has been shipped?
You will receive an email from us stating that you order has been sent and you will be sent a waybill number/tracking number to track your parcel’s delivery status.
How do I check my order status?
You will be sent emails informing you of your order status. If you have a query, you can email us at firstname.lastname@example.org
Please provide your full name, contact number and order number from checkout.
How long does it take for my order to be shipped?
It depends on what option you used
We do offer custom orders please contact us for lead times and delivery at email@example.com
How long does it take for my parcel to arrive?
Depend on the courier option you choose
Deliveries via courier will only be done on working days, within working hours to the address provided by you. Please note that we are not held responsible for incorrect delivery details that are provided, so please ensure that you complete the delivery details correctly on checkout.
What happens if I did not complete the correct delivery details on checkout?
Please email us on firstname.lastname@example.org so that we can access your order status and help you. If your order has already been collected by the courier there is a chance that you may have to pay additional fees to get the order sent to the correct address. If you order has not been collected by the courier, then we can easily change the address. If you order has been delivered to the incorrect address then we will try to help retrieve the order from the incorrect delivery address but any additional costs will be for your account. If it is not possible to retrieve the order, we will not be held responsible for the loss. Please note: we will always try to help you out as much as possible.
Do you allow for collections?
We do allow for collections at
Little Potbelly, The Village Centre,
C/O Wekker and Timbavati Street,
Mon-Fri 9:00 – 17:00 and Sat 9;00-13:00.
We will arrange accordingly and will let you know when your order will be available for collection via email or whatsapp
Where does Wiggle Giggle deliver to?
We deliver anywhere in South Africa to any physical address.
Returns and exchanges
14 Day Money Back Guarantee
If you are not completely satisfied with your purchase, you can send it back to us within 14 days of receiving your order. Please retain the product in its original packaging, with labels attached. The product must not be worn and still be in a saleable condition. We will then gladly refund the value or exchange for any other items to the same value.
To arrange a refund or exchange, please email us at email@example.com Please note, that the cost of the courier to return the garment to us will be for your account.
What happens if an item is out of stock after I have placed my order?
In cases of unavailability, we will send you an email with suggestions for an exchange or refund to you in full within 30 days from date of payment to Wiggle Giggle Baby Clothing.
Can I cancel an order?
Orders can only be cancelled within 24 hours of payment being made.
Please note that cancellation of orders will attract a 15% charge for administration costs and refunds will be made within 7 working days.
What happens when I receive a defective garment?
Please notify us by email within 14 days of delivery on firstname.lastname@example.org. We will gladly replace or refund any product that is defective. Please note however that we will not replace/refund a garment that is damaged due to negligence. Please send us a picture of the defect when sending through your email.
What happens if I receive the incorrect order?
Please notify us by email within 14 days of delivery, as specified on the packing slip/invoice you received with your delivery. You can contact us on email@example.com.
How do I know if you have received my returned goods?
We will send you an email once your returned items have been received. You can also contact us at firstname.lastname@example.org
Can I exchange or return SALE items?
SALE items cannot be exchanged or returned.